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Great Neighbour / Super Voisin

Registering for self serve

I am new to Public Mobile. I am trying to set up a self serve account. I put the 6 digit code that I was texted to register for self serve. I got a repsonse stating that the code was wrong. What can I do now?

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Mayor / Maire

Re: Registering for self serve


@tmarriott wrote:

I am new to Public Mobile. I am trying to set up a self serve account. I put the 6 digit code that I was texted to register for self serve. I got a repsonse stating that the code was wrong. What can I do now?


Check code. Wait and then try again.  Otherwise, you need to send message to moderators. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Mayor / Maire

Re: Registering for self serve

Try logging out, clearing your cache and sign in using incognito mode if you can. It will take a couple of days for a moderator to get back to you, so if the above doesn't work, try it again in an hour or so.