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Registered with a wrong email.

tsstmd
Great Neighbour / Super Voisin

Hello

 

I registered the public mobile account with a wrong email address. I cannot log into my account because it has locked itself out. Is there any way to reach out for help?

I cannot email the public mobile customer service center because they require my account login in order to sent them an email.

 

Please HELP!

 

Thanks

 

2 REPLIES 2

Triguy
Mayor / Maire
 

SD08
Retired Oracle / Oracle Retraité

Here's info on how to contact the moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...

 

I think you'll have to try to private message them with as much info as you can to help them find and verify your account, including name, phone number, SIM number, date of activation, billing address, and whatever you recall of the e-mail address, etc.

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