cancel
Showing results for 
Search instead for 
Did you mean: 

Recovering Community account username

LessForLess
Great Neighbour / Super Voisin

I recently returned back to public mobile and do not remember my username for my community account. I am unable to have the same email as my self-serve account due to this. I only get the option to reset password. 

4 REPLIES 4

LessForLess
Great Neighbour / Super Voisin

Good idea! Found my username in some of my old emails lol. 

Scarlet
Good Citizen / Bon Citoyen

Thanks, searched through my old emails and figured it out! 

gblackma
Mayor / Maire

@LessForLess why not contact the moderators and ask them to change your self service account email login to match this one here. Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon.  Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)

Anonymous
Not applicable

 @LessForLess 

Check all your email inboxes for any Community emails and notifications. You would have received a welcome email at first that would have your username.

Need Help? Let's chat.