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Re: data plan not working

Jacks
Good Citizen / Bon Citoyen

Shoot! ... I thought I got it! :S

I'm not techy, but with google's help I found my APN settings.. and it was set to my old provider.

I clicked + to add a new one and gave it the name Public Mobile, and manually set all those other parts as you specified... then I saved it... 

But now I cannot select it...

-- The one with the old provider has a bubble and it is selected. And the new one I created doesn't have a bubble, so I cannot select it... 

Help? 

32 REPLIES 32

Dunkman
Oracle
Oracle

@Jacks 

More details may be helpful.

Which phone model?

Does talk and text work? 

New customer versus old?

 

Maybe try rebooting phone.  Then network reset.


@Jacks wrote:

Shoot! ... I thought I got it! :S

I'm not techy, but with google's help I found my APN settings.. and it was set to my old provider.

I clicked + to add a new one and gave it the name Public Mobile, and manually set all those other parts as you specified... then I saved it... 

But now I cannot select it...

-- The one with the old provider has a bubble and it is selected. And the new one I created doesn't have a bubble, so I cannot select it... 

Help? 


Try setting APN type as default,mms  ?

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