@PAULRANG18 wrote:
A new sim card would be needed to activate another account. The current number can be used again. The previous account will automatically be closed after being suspended for 90 days.
@PAULRANG18
You are mixing up your information and/or timelines...
If it's been less than 90 days since the last day of the last plan cycle, the account can be unsuspended with the current SIM and phone number by logging into your self serve account, making the appropriate payment, and, if applicable, hit the "reactivate" button.
If the account has been inactive for 90 days or more, the account is closed and the phone number goes back into the pool of unused numbers. If the phone number was ported from another provider it's going back to the other provider to be reassigned. Getting your phone number back would require it to not be reassigned yet, and a customer service rep at the according provider who is able and willing to go the extra mile to retrieve it at the cost of opening a new account with them.
This is the time when you need a new SIM, a new e-mail and will, likely, get a new phone number.
