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Re: WARNING: DO NOT SIGN UP TO PUBLIC MOBILE RIGHT NOW

lecurrie
Great Neighbour / Super Voisin

I Have now been over 24 hours trying to activate a SIM card and port a number.  Still no success!

6 REPLIES 6

geopublic
Mayor / Maire

@lecurrie  Issue with entering your payment info or invalid SIM card error?

 

If payment issue then maybe purchase a voucher to get up and running.

 

If invalid SIM card error then try the sim in your phone to see if your card has been activated.

Daps
Deputy Mayor / Adjoint au Maire

@lecurriemore details regarding the error would help immensely.

 

If you prefer live chat with public mobile employee, look here

https://www.publicmobile.ca/en/bc/get-started

mimmo
Retired Oracle / Oracle Retraité

@lecurrie what exactly is the error you are getting? Invalid sim? Payment error? More details will help .

 

Unfortubalty your intial post is like saying don't buy a Honda car because they dont drive.  

hairbag1
Mayor / Maire

@lecurrie...make sure to keep your old provider active until the PM port is complete.

You should be able to use the old one until then. You old account will close automatically when port is complete.

Welcome to Public Mobile.

Why don't you  help us to help you by answering @Anonymous 's questions @lecurrie ? Thanks. Welcome to PM. Stay safe 

Anonymous
Not applicable

@lecurrie wrote:

I Have now been over 24 hours trying to activate a SIM card and port a number.  Still no success!


 @lecurrie 

Try a different browser, use incognito/privacy mode, clear cache/site cookies.

Has your payment method been charged?

If you insert the SIM does it work?

Does your old SIM still work?

Need Help? Let's chat.