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Re: Transferring or Changing your Phone Number

jamesalbert
Great Neighbour / Super Voisin

My number hasnt ported properly, I need to speak to public mobile so they can send another port request.

 

Do you have their number?

6 REPLIES 6


@gilles132labont wrote:

need a request to my old provider to transfer number


@gilles132labont 

Have you opened your self-serve account?

If not, do it  and log in to initiate the transfer yourself from this page:

 

t_p_0-1639587876797.png

 

Read this for more information: 

Port Fraud Protection (publicmobile.ca)

 

gilles132labont
Great Neighbour / Super Voisin

need a request to my old provider to transfer number

gilles132labont
Great Neighbour / Super Voisin

no 

jamesalbert
Great Neighbour / Super Voisin

thanks so much, I'll call them now

hTideGnow
Mayor / Maire

@jamesalbert   you are porting into PM?  I will send you a phone number.  Check Community inbox

 

** did you receive a text from previous provider?  did you reply YES within 90 mins?

 

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