Transferring or Changing your Phone Number

[mbalcain]

I just set up a new cim at walmart. I got a text that the account was entered wrong. How do I correct the account number with PM.

thanks

[mbalcain]

Yes, all good now.

Thanks

Mike

[hTideGnow]

@mbalcain  , so you are all good and port completed?

Enjoy

[mbalcain]

Problem resolved.... 

When transfering phone number from 7-11 SPEAKOUT use IMEI as the account number.

[hTideGnow · Accepted solution]

@mbalcain  not sure if mod has reach out to you yet.  There is a number you can contact to confirm the porting status.    Please check your Community inbox, i will message you there.

[computergeek541]

---

@mbalcain wrote:

I just set up a new cim at walmart. I got a text that the account was entered wrong. How do I correct the account number with PM.

Pleaae open a ticket to speak to the moderators by going to https://widget.telus.tiia.ai/publicmobile/publicmobile.html .

In the meanwhile, keep using your old carrier's SIM card until porting is complete.