cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

@Moderator_Team

 

I cannot stand text messages and renewed my plan about 4 days ago.

 

It keeps saying message not sent try again. They only send when i reset my phone.

Highlighted

Re: Cannot Send Text Messages

@Norodaigh, what plan are you on?  When you  say it works when you reset your phone, what makes it so?

 

is your plan listed as active in My Account?  Do your other plan features work?

Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

I figured it out, they wont send when I have wifi on....

Mayor / Maire

Re: Cannot Send Text Messages


@Norodaigh wrote:

I figured it out, they wont send when I have wifi on....


Thats weird, what kind of phone do you have?

Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

LG G5

Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

@Moderator_Team

 

Never mind the messages wont send even with the Wi-Fi off!

Mayor / Maire

Re: Cannot Send Text Messages


@Norodaigh wrote:

@Moderator_Team

 

Never mind the messages wont send even with the Wi-Fi off!


So is anything working, calls in/out, text in/out and data if you have it?

What does your self serve account say for status?

Great Citizen / Super Citoyen

Re: Cannot Send Text Messages

Is it regular text msg or picture msg. Maybe you can check your apn and mms settings. For android phones on Public Mobile they should be :

 

Name: Public Mobile mms only

APN: sp.mb.com

Proxy: Not set - leave blank

Port: Not set - leave blank

Username: Not set - leave blank

Password: Not set - leave blank

Server: Not set - leave blank

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Not set

APN type: mms

APN protocol: IPv4

APN roaming protocol: IPv4

APN enable/disable: APN enabled

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

Mayor / Maire

Re: Cannot Send Text Messages


@Norodaigh wrote:

LG G5


And what plan are you on?

If the $10 plan, even though you say you just renewed, there's still a possibility that you've used all your allotted texts.

Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

I am on a 45 dollar plan.

 

I can still call and receive calls when wifi is on but not text messages.

 

All messaging settings are fine.