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Re: Cannot Log In to Self Serve

zagare1982
Great Neighbour / Super Voisin

Good Day,

I am having the same issue after activation. Not able to log into the account as well as use my phone. Please advise

2 REPLIES 2

Anonymous
Not applicable

you need send a private message click here 

 

In your message put it, please include .

- your account number , if you have it , or email address .

- your phone number and 4 digit PIN .

- your name .

- Detailed explanation of specific

- them can help you a lot nice team service.

 

Good Luck

Luddite
Oracle
Oracle

@zagare1982 Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:30PM (ET).

If you are transferring a number from another carrier do not close that account; that will happen automatically.

You did post to an old thread. In future you will have more assurance of help by creating your own topic on the forum  (which I have done for you today), or sending a private message directly to the moderators.

 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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