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Wsmith
Great Neighbour / Super Voisin

Re: Can't port number to another service - no SMS received

Account number 10000*************

provider is Bell account ************


Accepted Solutions
esjliv
Mayor / Maire

Re: Can't port number to another service - no SMS received


@Wsmith wrote:

Account number 10000*************

provider is Bell account ************


Hello @Wsmith 

 

If you are porting OUT of Public Mobile, the new provider (Bell in this case) should take care of initiating the phone transfer request. So go to them for help.

View solution in original post


All Replies
Luddite
Oracle

Re: Can't port number to another service - no SMS received

@Wsmith FYI: created new thread for you. Always to create your own rather than tag onto an old one. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Dunkman
Oracle

Re: Can't port number to another service - no SMS received

 

@Wsmith 


@Wsmith wrote:

Account number 10000*************

provider is Bell account ************


Please do not put private information on the public forum.  

Do you have a specific question or request?  

Were you trying to port from Bell to Public mobile?  How long ago did you attempt port?

 

Luddite
Oracle

Re: Can't port number to another service - no SMS received

@Wsmith  Do you want to move from PM, or from Bell?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
softech
Mayor / Maire

Re: Can't port number to another service - no SMS received

porting to Bell?

 

you can use this direct link to open ticket with mod:  https://urlshortner.tiia.ai/Lc9xk8

 

 

If you have made a request to port your number to another carrier and have not received an SMS from Public Mobile to confirm your request, please open our chatbot via this link. This will put you in touch with our moderator team who will be able to assist you.
 
esjliv
Mayor / Maire

Re: Can't port number to another service - no SMS received


@Wsmith wrote:

Account number 10000*************

provider is Bell account ************


Hello @Wsmith 

 

If you are porting OUT of Public Mobile, the new provider (Bell in this case) should take care of initiating the phone transfer request. So go to them for help.

View solution in original post

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