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Re: Activation failed

Beanpup
Good Citizen / Bon Citoyen

During activation : Filled out form and got an error at the last step. Not recognizing account if I try to log in. Will not let me redo with same SIM. Please help!

9 REPLIES 9

@Beanpup These threads have been merged for organizational purposes.


@Beanpup wrote:

@CS_Agent 

Last page returned an error. 

Email account unrecognized. 

Sim does not work. 

What can I do now?


@Beanpup Means that your card is still not activated. Need to wait for an hour before the session activation lock clears from the system. Clear you browser's cache make sure cookies and JavaScript is enabled on your browser and try again.

@BeanpupApparently  @CS_Agent doesn't monitor tagging actively

 

As I mentioned in the other thread, try activating the account in an hour and a bit using a new email and a freshly restarted browser.. if it still doesn't work then contact the moderators.

 

You will need to contact the Moderators directly.

Beanpup
Good Citizen / Bon Citoyen

@CS_Agent 

failed on last page. Account not working. Sim isn’t working. 

Beanpup
Good Citizen / Bon Citoyen

@CS_Agent 

Last page returned an error. 

Email account unrecognized. 

Sim does not work. 

What can I do now?

@BeanpupTry activate.publicmobile.ca again in about an hour and a bit .. your SIM card usually get put in a hold during activation.

Beanpup
Good Citizen / Bon Citoyen

I haven’t put the SIM card in. Will try that now.

It doesn’t appear to work. 

Beanpup
Good Citizen / Bon Citoyen

Sorry I don’t know how. 

GinYVR
Mayor / Maire

@BeanpupIt would be much easier for other people to help you if you start your own thread.

 

Have you put your SIM card into the phone? Does it work?

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