10-28-2020 05:01 PM - edited 01-05-2022 03:55 PM
I had my husbands phone activated at London Drugs store this morn. He has a new number. Since then our phones have no ring tone and he cannot receive texts. We have them turned up to max. Does it take a few hours to activate his phone.
Help !!
Solved! Go to Solution.
11-06-2020 12:20 PM
11-06-2020 12:05 PM
The phones are I phones 6. They are unlocked. This is very frustrating.
Vera
10-28-2020 09:07 PM
@VE contact customer support mods
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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10-28-2020 08:10 PM - edited 10-28-2020 08:14 PM
@VE wrote:I had my husbands phone activated at London Drugs store this morn. He has a new number. Since then our phones have no ring tone and he cannot receive texts. We have them turned up to max. Does it take a few hours to activate his phone.
Help !!
Activation is immediate. As he took a new number, all should be working right away. Which phone model is being used? I am wondering about compatibility and if the phone is unlocked.