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Ziggy4
Good Citizen / Bon Citoyen

Re: Re 6uc2 the number you have reached is not in service

Thank you for your help although still not successful.I was informed that SIM card is not activated 

appreciated your help

dabr
Mayor / Maire

Re: Re 6uc2 the number you have reached is not in service


@Ziggy4 wrote:

Thank you for your help although still not successful.I was informed that SIM card is not activated 

appreciated your help


@Ziggy4    So you haven't activated your PM account yet?  Then you can do that now, here's a link to activation:  https://activate.publicmobile.ca/

 

Unless there's some issue with your SIM card? 

Ziggy4
Good Citizen / Bon Citoyen

Re: Re 6uc2 the number you have reached is not in service

I have activated my account everything is shown as I’m a member 

Telus says my card is not active maybe there is a problem with SIM card?

darlicious
Mayor / Maire

Re: Re 6uc2 the number you have reached is not in service

@Ziggy4 

You need to contact the moderators as your sim card did not activate properly and will need to be reprovisioned. If the moderator does this and you still cannot use your services then you probably got a dud sim card. If that is the case purchase a new sim card from a different retailer if possible and save your reciept. Contact the moderators again to swap the sim card in your account and ask for a credit equal to the cost of your replacement sim card.

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