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Random Emergency number dialing

Abrahimhashimi1
Great Neighbour / Super Voisin

So even since I start using public mobile many times my phone automatically calls the emergency number and then I have to explain to them that it was my phone problem, I did not call and I do not have emergency and have to give my information, I searched in my phone but could not find any option to turn it off. Please help.

Phone: 

Asus Zenfone Max Pro (M1) 

9 REPLIES 9

yanzhiqiang
Deputy Mayor / Adjoint au Maire


@Abrahimhashimi1 wrote:

No man, the funny thing is when I have sim in other country I did not have this issue.


Have a look at this.

 

https://zentalk.asus.com/en/discussion/38082/off-emergency-call-press-in-power-button

Abrahimhashimi1
Great Neighbour / Super Voisin

No man, the funny thing is when I have sim in other country I did not have this issue.

popping
Retired Oracle / Oracle Retraité

@Abrahimhashimi1 

Is there any app dial 911 triggered by a event on your phone?

Abrahimhashimi1
Great Neighbour / Super Voisin

I have those enabled but still not working.

Anonymous
Not applicable

A speed dial set to 911 being engaged?

A button on the side set to an option of dialing 911?

My Samsung A31 has an SOS option.

Abrahimhashimi1
Great Neighbour / Super Voisin

YES sir, it calls 911 randomly and I did factory reset but the result is the same.

popping
Retired Oracle / Oracle Retraité

@Abrahimhashimi1 

Are you saying that your phone dial 911 by itself?

Backup you phone and do a factory reset.  A fresh start may fix the issue.

mimmo
Retired Oracle / Oracle Retraité

I assume you are calling 911.  i really can't see how its a Public mobile issue.

 

do you have a screenlock /pin enabled?     if not maybe that will help.  or a case with a cover?

 

 

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