05-01-2019 09:29 AM - edited 01-05-2022 04:41 AM
Solved! Go to Solution.
05-01-2019 10:27 AM
Unfortunately, you cannot reactivate an expired SIM card. You will need to purchase a new one, and start over with a new plan.This is how Public Mobile works. it's one sim card, one account. Once account is expired, it's deactivated, and the sim card is also.
You can quickly get a new sim card by Walmart's, K-Mobile, or WOW Mobile locations, or order a card online from Public Mobile.
05-01-2019 09:37 AM
since already pass 90 days, you need new acct and new number and start over. Do not load the money to your old account.
05-01-2019 09:32 AM
the sim card teh account and phone number are all cancelled after 90 days of an account going into suspended.
you will need to get a new sim, new number and new account on one of the current public mobile pans.