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REACTIVATING ACCOUNT DOES SIM EXPIRE AFTER 4 MONTH

nanaji
Good Citizen / Bon Citoyen
one of my sim card was not active for 4 month now i want to get the account actvate but cant do it does sim card expire after 4 month please let me asap how can i add money to my account thanks  
 
3 REPLIES 3

Jackhyf63
Town Hero / Héro de la Ville

Unfortunately, you cannot reactivate an expired SIM card.  You will need to purchase a new one, and start over with a new plan.This is how Public Mobile works.  it's one sim card, one account.  Once account is expired, it's deactivated, and the sim card is also.

You can quickly get a new sim card by Walmart's, K-Mobile, or WOW Mobile locations, or order a card online from Public Mobile.

missorange
Town Hero / Héro de la Ville

since already pass 90 days, you need new acct and new number and start over. Do not load the money to your old account.

mimmo
Retired Oracle / Oracle Retraité

the sim card teh account and phone number are all cancelled after 90 days of an account going into suspended.

 

you will need to get a new sim, new number and new account on one of the current public mobile pans.

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