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Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

Freedom mobile is the most insensitive company ever ,I have send private messages daily for the last week , but nor is alivea replying , nor working on my request , nor providing the proper service.

 

Freedom mobile seems to work like an extortion company , only concerned about getting customers credit card details and their money.

 

 

These forums , these messages  seems like a joke.

Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

If you have a Credit Card you can do a one time top up on line and then you will be able to have access to the funds without delay of top up cards/vouchers purchased at retailers. 

 

Also if you happened to purchase the $48 voucher from WalMart with on a visa /mastercard .credit card , most have purchase protection on them. If you cannot get the credit you bought on the $48 voucher then call the credit card company you purchased it on and let them know your situation and let them know you never received the good or service you purchased . Ask for a credit back to your credit card account for the $48 voucher you bought. 

 

Cheers 

Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

Why should I call the credit card company. Why should they have to act on the incompetency of Public Mobile .

 

I tried making a payment via the credit card but that too did not work .

 

I don't feel secure adding  my credit card details to the public mobile account for an authorized monthly payment.

 

The way their service and performance is , you never know what crap can happen with your account and finance .

Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

The credit card companies have insurance built in for things like this as techonology does have it quirks from time to time. At least if you call the cerdit card company you made the purchase on , and they credit your credit account , then you are not out the money and can try once again. 

Cheers 

Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

What if I purchased a payment card of Public Mobile paying $48 plus taxes in CASH at Walmart .

 

What insurance will that be covered under ??

 

Insurance against theft / fraud ??

Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

An let public mobile call the credit card company since they have the voucher details , 

Or call the customer to applogize for their hassles .

 

A customer should not be begging one company , or another for getting his/her services working for which he has made the payment for .

 

In this case unfortunately to Public Mobile , who has more loops and technical glitches in their system and bunnies model , than the things that actually work.

Good Citizen / Bon Citoyen

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter

The funds got added via the portal now.

Finally after 5 days .

I tried again and it went through.

Re: Purchased a $48 Payment Card ,but the value is not added when trying to enter


@tabishgowhar wrote:

Freedom mobile is the most insensitive company ever ,I have send private messages daily for the last week , but nor is alivea replying , nor working on my request , nor providing the proper service.

 

Freedom mobile seems to work like an extortion company , only concerned about getting customers credit card details and their money.

 

 

These forums , these messages  seems like a joke.


I hpoe you realize that this isn't a Freedom Mobile website, nor is this discussion board/community focused on Freedom Mobile service issues.

 

I could see you typing the wrong company name once by mistake, but you did it twice in the same message.  So, I'm uncertain as to which company you are complaining about, or if there's some type of confusion about which company you signed up for.