Public mobile plan glitched? No Plan, no text, no data, no nothing.

[notbarrie]

I just signed up for a Public Mobile account and nothing is working. The APN settings are all right so I'm quite sure it's not the problem. When I log in to my account, the next payment due date is December 30, 1969. This leads me to believe that the account was setup incorrectly, and when I go to change my plan nothing populates and I get a 403 error if I try to click "Try out more options". Any help would be appreciated.

[will13am · Accepted solution]

@notbarrie , can you try to login again in incognito mode.  Try also the lost phone, found phone toggle.  Failing that, I suggest contacting the moderator team for assistance.  The moderator team can be reached via private message using this link.  Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.