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Public Mobile marketing. Does anyone else find this weird?

zulu53
Good Citizen / Bon Citoyen

Got a recent email from Public Mobile talking up the use of Telus Health and "Virtual Health".  Ever tried "Virtual Health" at 3G speeds?  Definitely a non-starter.   So what does the email mean.

1.  Telus are unaware of the limitations of Public Mobile?

2. The marketing people are not talking to the technical people (the engineers) - selling a service that cannot be technically supported and does not work/

3.  The marketing people are getting ahead of the engineers, who are about to, but have not yet, released the Public Mobile upgrade to 4GLTE?

Perhaps a moderator would care to comment?

7 REPLIES 7


@zulu53 wrote:

Got a recent email from Public Mobile talking up the use of Telus Health and "Virtual Health".  Ever tried "Virtual Health" at 3G speeds?  Definitely a non-starter.   So what does the email mean.

1.  Telus are unaware of the limitations of Public Mobile?

2. The marketing people are not talking to the technical people (the engineers) - selling a service that cannot be technically supported and does not work/

3.  The marketing people are getting ahead of the engineers, who are about to, but have not yet, released the Public Mobile upgrade to 4GLTE?

Perhaps a moderator would care to comment?


I wouldn't think too much of these e-mail messages. They are likely sent to all Telus, Koodo, and Public customers by default.  They can be opted out of.

Helpershelper
Town Hero / Héro de la Ville

I actually find their health offering useful especially their living well companion.

Luddite
Oracle
Oracle

@zulu53  Definitely number 1 & 2.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

WoozyPolarBear
Model Citizen / Citoyen Modèle

@hTideGnow wrote:

they take every opportunity to remind people that PM is part of Telus family  LoL.

 


Except for when it comes time for someone on Public Mobile searching for technical support...then it's "Telus who?"

hTideGnow
Mayor / Maire

they take every opportunity to remind people that PM is part of Telus family  LoL.

 


@WoozyPolarBear wrote:

Or they realize that 95% of the time, people using their phones are connected to WiFi.


Or perhaps upsell opportunity?  

WoozyPolarBear
Model Citizen / Citoyen Modèle

Or they realize that 95% of the time, people using their phones are connected to WiFi.

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