Problem with number transfer

[dhvani20011]

I was contacted saying that there is a problem with the number transfer because the pin I had entered is saying that it is incorrect.

[computergeek541]

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@dhvani20011 wrote:

I was contacted saying that there is a problem with the number transfer because the pin I had entered is saying that it is incorrect.

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Carriers prefer either account number or IMEI. I would suggest those instead of account PIN.  If a PIN is provided in combination with IMEI or account number, that increases the chance of porting failure. The account PIN could also be confused with account login, voicemail password, or the SIM card's PIN.

[Anonymous]

can you try not entered pin if you don't remember,

if are you stuck with Transferring your old Phone Number,

In order to transfer a phone number over to Public Mobile - you will need to activate an account with a temporary phone number and after that your contact customer service by Moderator Team, for the transfer your number to Public Mobile,

Here’s how to contact customer service by Moderator Team,

• or you can send a private message to Moderator Team  by Click HERE. 
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your phone number,
• which carrier,

Good luck and your welcome to Public Mobile

with a Beautiful Service

you will be very happy

[softech · Accepted solution]

@dhvani20011  did they provide you the instructions how to contact them back?

I can send you a number to the porting team, please check your Community inbox... let's hope they can help you.

If not, you will have to open ticket with mod