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Problem checking IMEI

FitzOttawa
Great Neighbour / Super Voisin

I'm a Public Mobile client. My wife also wants to switch but, when she enters the IMEI for her unlocked iPhone 6, she gets the following message: 

"Your device has not been reported as lost or stolen.
The Network Compatibility check cannot be performed at this time. Please try again later."

This has happened repeatedly over 2 days.

Any ideas what's happening?

4 REPLIES 4

geopublic
Mayor / Maire

@FitzOttawa wrote:

I'm a Public Mobile client. My wife also wants to switch but, when she enters the IMEI for her unlocked iPhone 6, she gets the following message: 

"Your device has not been reported as lost or stolen.
The Network Compatibility check cannot be performed at this time. Please try again later."

This has happened repeatedly over 2 days.

Any ideas what's happening?


@FitzOttawaThe IMEI check on the PM website only checks to make sure that the phone has not been reported lost or stolen. If your wife's iPhone 6 is currently being used with one of the three major providers or their sub brands then it will work with PM.

 

Edit; Forgot to mention that you should also check to make sure that your wife's iPhone 6 is not locked to her previous provider and if it is aske them to unlock it.

LovesToPM
Mayor / Maire

Blacklists are maintained by different groups depending on location.

 

You can use this link to check as well

https://www.devicecheck.ca/check-status-device-canada/

 

Based on the PM check feedback "Your device has not been reported as lost or stolen.", your wife's unlocked iPhone 6 should be good to use with Public Mobile.

Triguy
Mayor / Maire

You could also check using this website.

https://iunlocker.net/check_imei.php

Triguy
Mayor / Maire

You can also check willmyphonework.net.

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