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Great Neighbour / Super Voisin

Porting

I am having difficulty porting my number from VOIP.MS .   I received a call from someone at Telus and they left a message asking additional info and indicated I need provide the additonal info to the "Porting Center".   I can't find a link for the porting center - how can I contact them?

 

Many thanks in advance for the info.

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Highlighted
Oracle

Re: Porting

@lordofthelake, there is no link to the porting center.  For Public Mobile customers, support is via the moderator team which starts with SIMon (? on the lower right corner of the web page).  I have seen the following number mentioned in this forum as a way to contact the Telus porting team.  Give it a try.

 

1-877-868-3587. 

View solution in original post


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Highlighted
Oracle

Re: Porting

@lordofthelake, there is no link to the porting center.  For Public Mobile customers, support is via the moderator team which starts with SIMon (? on the lower right corner of the web page).  I have seen the following number mentioned in this forum as a way to contact the Telus porting team.  Give it a try.

 

1-877-868-3587. 

View solution in original post

Highlighted
Mayor / Maire

Re: Porting


@lordofthelake wrote:

I am having difficulty porting my number from VOIP.MS .   I received a call from someone at Telus and they left a message asking additional info and indicated I need provide the additonal info to the "Porting Center".   I can't find a link for the porting center - how can I contact them?

 

Many thanks in advance for the info.


Yes that number from @will13am is good to call. Another number I was given is: 888-253-3594

 

Keep in mind that VOIP and landlines will take longer, up to a week to port over.

Highlighted
Model Citizen / Citoyen Modèle

Re: Porting

Either email or chat with VoIP.ms. You will need your sip number. Then ask them for the exact porting information for your number. Also ask if porting your number out will automatically close your account. If yes you might want to get a second number first. There are lots of neat things that you can do with your voip.ms account. 


@lordofthelake wrote:

I am having difficulty porting my number from VOIP.MS .   I received a call from someone at Telus and they left a message asking additional info and indicated I need provide the additonal info to the "Porting Center".   I can't find a link for the porting center - how can I contact them?

 

Many thanks in advance for the info.


 

Highlighted
Mayor / Maire

Re: Porting


@lordofthelake wrote:

I am having difficulty porting my number from VOIP.MS .   I received a call from someone at Telus and they left a message asking additional info and indicated I need provide the additonal info to the "Porting Center".   I can't find a link for the porting center - how can I contact them?

 

Many thanks in advance for the info.


@lordofthelake  Telus/Bell porting department 1877 868 3587 prompt 1. Eng  2.  Rep

Highlighted
Great Citizen / Super Citoyen

Re: Porting

do a search on the forum for porting, someone has a number listed and what options to pick to get a 'Telus' person who does the porting on the phone. I'll try to find it now....... ok found it, attached. Smiley HappyIMG_2084.PNG