02-03-2021 07:16 PM - edited 01-05-2022 05:08 PM
02-04-2021 03:10 AM
@MondoBongo :Did you finally get your number from koodoo ported over to Public?
02-03-2021 08:27 PM - edited 02-03-2021 08:29 PM
Hi @MondoBongo
Unless you've already gone through the activation process, make sure to pre-register your e-mail address for the current promotion, Lunar New Year, and don't forget to use the promo code sent to you when you activate, details below:
Lunar New Year Offer - Community (publicmobile.ca)
And make sure to acquire a referral code from a friend or family member currently using Public Mobile for a $10.00 credit against your first renewal. They'll also save $1 monthly by providing it to you!!!
02-03-2021 07:22 PM - edited 02-03-2021 07:27 PM
Hello,
If you already activated a SIM card and created a Public Mobile account then contact the Public Mobile Moderators to help port over from Koodo.
**Use below link at the bottom in the last sentence "here"
it takes you right where you need to get to.
To contact the Public Mobile Moderator_Team, there are two ways to reach them:
1 - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot
TYPE "Porting from Koodo"
OR
2 - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)
EDIT:
More additional info under this help article: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection
Transferring A Number From TELUS Or Koodo (Including Formerly PC Mobile)?
If you wish to transfer an existing number from TELUS or Koodo (including formerly PC Mobile), you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.