Porting my number from Lucky Mobile to Public Mobile

[chpckimo]

Hi,

May i know how long does it take to port my number from Lucky Mobile to Public Mobile?

My Lucky Mobile was a Pre-Paid plan.

Thanks!

[DL888]

I ported from Bell and Rogers and each time it took about 30-40min...I assume it would be the same for LM. 

[computergeek541]

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@chpckimo wrote:

When I ported my Lucky Mobile number to Public Mobile, I put my Lucky Mobile number as the account number. After 24 hr not successfully having my number ported, i called Lucky Mobile and found my account number is different from my phone number.

New challenge, is there a way I can re-enter the porting info, with the correct Lucky Mobile Account Number ?

Thank you 

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You can't do that yourself. You need the help of a moderator.  Go to https://publicmobile.ca.ada.support/chat/ and type in "rep" to open a ticket.

[chpckimo]

When I ported my Lucky Mobile number to Public Mobile, I put my Lucky Mobile number as the account number. After 24 hr not successfully having my number ported, i called Lucky Mobile and found my account number is different from my phone number.

New challenge, is there a way I can re-enter the porting info, with the correct Lucky Mobile Account Number ?

Thank you 

[cellphoneuser1]

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@chpckimo wrote:

Hi,

May i know how long does it take to port my number from Lucky Mobile to Public Mobile?

My Lucky Mobile was a Pre-Paid plan.

Thanks!

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The length of time being given are only estimated guidelines. It can take more time or less. Remember to have you Lucky account number for porting.

[popping]

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@chpckimo wrote:

Hi,

May i know how long does it take to port my number from Lucky Mobile to Public Mobile?

My Lucky Mobile was a Pre-Paid plan.

Thanks!

---

Porting mobile number from a few hours to couple of days.

[Ninja0628]

See this article:  https://www.publicmobile.ca/en/on/get-help/articles/choose-your-phone-number

It says transfer takes 2 hours between mobile phones, and up to 3 days from a landline.