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Porting my number from Fongo to Public Mobile

vincentmskwok
Great Neighbour / Super Voisin

Hi, has anyone had experience trying to port their number from Fongo to Public Mobile? I tried to port my number over yesterday afternoon, and my SIM is now programmed with the ported number and I can make outgoing calls, but I am not receiving any incoming calls on my Public Mobile SIM. Any chance the porting process can get hung up halfway?

 

Any feedback is appreciated. Thanks!

1 REPLY 1

popping
Retired Oracle / Oracle Retraité

@vincentmskwok

Porting from Fongo will take up to a week to complete.  PM has done its work.  It is up to Fongo to release your number to PM.  If you got your number less than 3 months ago 30 days, you need to pay Fongo a fee ($25 transfer fee) before Fongo will release your number IIRC.

 

Update:  https://support.fongo.com/hc/en-us/articles/212437466-Transfer-my-Fongo-number-to-another-carrier

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