Porting issue

[paul78]

I have ported my landline from bell aliant.my cell is working but not getting incoming. Bell said I need PM to send request again because they dont see a port request. I have messaged moderator and didn't get response . Please help

[Gregmt]

Porting a landline number to a cell can take up to a week,  but tyoically it is less than that. When you call out from your Public Mobile cell do you have a friend or other phone you can call which has call display to see what numbe shows up? If the number you are calling from is your old Bell Aliant number then the port has begun. If it is not your old Bell Alinat number  , then the port did not happen. If this is the case , I would log into my account and click on change my number and start the port of your old Bell Alinat number again. 

Hope this helps. 

Cheers.

[krazykiwi]

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@paul78 wrote:

I have ported my landline from bell aliant.my cell is working but not getting incoming. Bell said I need PM to send request again because they dont see a port request. I have messaged moderator and didn't get response . Please help

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Are you able to login to your self serve and attempt another port?

Also like to point out porting from landlines can take up to a week. 

[Alex888]

@paul78 You can send a moderator a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[paul78]

Thanks

[Lieux]

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@paul78  a écrit :

I have ported my landline from bell aliant.my cell is working but not getting incoming. Bell said I need PM to send request again because they dont see a port request. I have messaged moderator and didn't get response . Please help

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If you port failed you will need help from the moderator. It's a good thing that you have done. Waiting time is few hours to 2 days......patience.