cancel
Showing results for 
Search instead for 
Did you mean: 

Porting from WIND/Freedom Mobile

Vbee
Great Neighbour / Super Voisin

 I have been having trouble porting my old number to this service and it turns out I gave the wrong PIN for that account when doing the porting, my question is how can I go through the porting process again? When I try it says something along the lines of being Invalid number.

4 REPLIES 4

Vbee
Great Neighbour / Super Voisin

@Luddite

 No luck at the moment, I've sent a PM to a mod so it's time to play the waiting game. Thanks for all the info though!

It's unlikely you port-in will go forward, but give it 6 hours while rebooting your phone now and then.

 

If no success after 6 hours, try this:

 

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p....

 

If that fails you need to follow this procedure after taking your patience pill as response may be a week:

 

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me....

 

Fortunately your Wind SIM is still functional and you can just keep using it. Do not cancel your Wind account that will happen automatically.

 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Vbee
Great Neighbour / Super Voisin

This is the text I get when I try to do that"

We are experiencing difficulties in processing this request. Please contact Public Mobile for additional assistance.
 

". Additonal info I forgot to list is that I can call and use data from the Public Mobile sim, just can't recieve calls.

Pier
Deputy Mayor / Adjoint au Maire

@Vbee

 

Go to your self serve service and then click on change number. From there you can port your number out.

Need Help? Let's chat.