02-19-2021 09:01 PM - edited 01-05-2022 05:21 PM
Newbie here! Once I have ported my number to public mobile, does billing stop with my previous carrier?
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02-25-2021 03:43 PM
You are incorrect. Porting out a phone number automatically closes a single line account. It will not close an account with more than one phone number on the account. However it can cause problems if the account holder ports out their number without previously arranging for a new account holder to take over.
02-24-2021 08:25 AM
No, you still need to cancel service with the other carrier as either SIM card will still work.
02-24-2021 12:49 AM
Correct. Until a provider recieves a confirmation from you they will not start the porting process.
02-22-2021 05:37 PM - edited 02-24-2021 01:39 AM
There's an unmentioned step, after you've made the calls to port. The old provider will text a Code, for security (to your port-from phone). You must enter that & text it back to them, before they'll cancel/disconnect billing. They release the number to PM to port/connect it.
02-20-2021 08:04 AM
Once you port out your number to a new provider that will automatically cancel a single line prepaid or postpaid account. If its a prepaid account you are done with that provider. If its a postpaid account the provider will pro-rate the monthly plan amount and tally up any extra charges you may have incurred.
02-19-2021 09:11 PM - edited 02-19-2021 09:12 PM
@jojo9 wrote:Newbie here! Once I have ported my number to public mobile, does billing stop with my previous carrier?
While the old carrier will stop charging you for service on that phone number, any billing obligations to the old carrier still need to be fulfilled.
02-19-2021 09:09 PM - edited 02-19-2021 09:10 PM
yes, once they ported your number to PM, your account on the old provider will be closed as well