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Adamx
Great Neighbour / Super Voisin

chatbot opens a moderator ticket. after completing the ticket it wont allow to be submitted. Anyway around this to reach a moderator?

3 REPLIES 3

Adamx
Great Neighbour / Super Voisin

Thanks for the suggestions... incognito window allowed the ticket to be submitted. Now its waiting time.....

Dunkman
Oracle
Oracle

@Adamx 

As mentioned above you can private message moderator team, but supposedly that takes more time to respond from moderator. 

 

Website can be finicky. Maybe try a different web browser, clear cache or go incognito mode.  You can try to submit another ticket.  

Triguy
Mayor / Maire

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.
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