09-06-2019 02:41 PM - edited 01-05-2022 06:54 AM
I’m having trouble porting my number. Just moved to BC from the USA and would like to keep my old number. I have Verizon Wireless in the US, have already activated my SIM card, but when I do ‘change my number’ it says ‘We were unable to transfer the phone number you entered’ so am I completely unable to transfer my number?
09-06-2019 05:33 PM - edited 09-06-2019 05:34 PM
That's thinking. I wish I could give this two Bravo's!
@mh1983 wrote:Get a new Canadian #. Aside from that , you can always port your US number into a VoIP service that supports US calling like MagicJack or Google Voice, then install the app on your phone.
09-06-2019 03:54 PM
You could sign up for an AT&T prepaid plan - keep your number and it works just fine in Canada. 100% of your AT&T plan (data/voice/text) can be used in Canada and/or US.
You have to go back to US to get it or have someone get a SIM for you and mail it up.
09-06-2019 03:42 PM - edited 09-06-2019 03:42 PM
Get a new Canadian #. Aside from that , you can always port your US number into a VoIP service that supports US calling like MagicJack or Google Voice, then install the app on your phone.
09-06-2019 03:28 PM - edited 09-06-2019 05:15 PM
@nomadkid wrote:I’m having trouble porting my number. Just moved to BC from the USA and would like to keep my old number. I have Verizon Wireless in the US, have already activated my SIM card, but when I do ‘change my number’ it says ‘We were unable to transfer the phone number you entered’ so am I completely unable to transfer my number?
@nomadkid Unfortunately you cannot port a US number to a Canadian provider. You will need to pick a new number. If you want to continue to use your number then best to look at prepaid US plans that include free roaming (calling/text and Data) services when in Canada and Mexico. (AT&T).
09-06-2019 02:49 PM - edited 09-06-2019 02:49 PM
public mobile has said if you create a ticket via SIMon chat bot it should be a faster response time then private message.
To do so follow picture attached.
09-06-2019 02:45 PM
Not sure if you can port a US phone# but you could inquire from a moderator.
Moderator can be reached at
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-06-2019 02:44 PM
@nomadkid wrote:I’m having trouble porting my number. Just moved to BC from the USA and would like to keep my old number. I have Verizon Wireless in the US, have already activated my SIM card, but when I do ‘change my number’ it says ‘We were unable to transfer the phone number you entered’ so am I completely unable to transfer my number?
I have a feeling you cannot port in a number from outside of Canada and you would need to select a new number with PM.