cancel
Showing results for 
Search instead for 
Did you mean: 

Port number from Koodo

rdirn
Great Neighbour / Super Voisin

Hello! I am looking for a moderator to help me port my number from Koodo. Thank you for any help!

2 REPLIES 2

gblackma
Mayor / Maire

@rdirn type " Port Request " and follow the prompts to get to one. Give them the name on the account,  number to port and the Koodo account number. There are 2 ways to contact the Moderator Team:

  • Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Slower- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Once connected to Simon, you will be asked to log in again with your community user name and password.  Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.

- Keep an eye on the envelope top right of your screen.  The mods answer will show up there.  When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe. 

 

shep22
Deputy Mayor / Adjoint au Maire

@rdirn  you will need to submit a ticket to moderators via SIMon ? mark bottom right of your screen and type in "Port Request".  Moderators will facilitate the porting for you.  Welcome to PM response time is 2 to 48 hours check envelope top right corner for a reply

 

 

Need Help? Let's chat.