Port a Koodo prepaid #

[fredericton19]

Hey, trying to Port in a prepaid Koodo # to Public. Seen in the community that a moderator has to assist, sent a message to the moderator team yesterday but no reply. 

Can anyone let me know if that's the correct thing to do and approximately how long it takes?

Thanks in advance

[Gregmt]

Even thought it says on their activation page or change number page that you have to connect with the moderators to port a number to PM from Koodo, have you tried posting it in yourself from the webpage? I did and it worked for me. Keep in mind that I activated a new PM number first as a temp number then , the next day I ported in my old Koodo number . 

[fredericton19]

Thanks

[geopublic]

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@fredericton19 wrote:

Hey, trying to Port in a prepaid Koodo # to Public. Seen in the community that a moderator has to assist, sent a message to the moderator team yesterday but no reply. 

Can anyone let me know if that's the correct thing to do and approximately how long it takes?

Thanks in advance

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@fredericton19  You did everything right. Continue to use your Koodo sim until it stops working. Once it stops then the port is complete and you can then start using your PM SIM.

[hycm53]

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@fredericton19 wrote:

Hey, trying to Port in a prepaid Koodo # to Public. Seen in the community that a moderator has to assist, sent a message to the moderator team yesterday but no reply. 

Can anyone let me know if that's the correct thing to do and approximately how long it takes?

Thanks in advance

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Be patient, no one will knows how long will be, sometimes will be couple of hours, sometimes will be couple of days.