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Model Citizen / Citoyen Modèle

Re: Plan not active

If you click on Plan in My Account, you should also see the phone number that you chose. Right under My Plan and Add ons.

https://selfserve.publicmobile.ca/

 

Mayor / Maire

Re: Plan not active


@Jason500 wrote:

Its tells me my plan isnt active to add funds but i added 40 dollars?


@Jason500 Sounds like the voucher was not activated yet or there was a problem registering. Can you try to renter the PIN number using  #611?

Deputy Mayor / Adjoint au Maire

Re: Plan not active


@Jason500 wrote:

Its tells me my plan isnt active to add funds but i added 40 dollars?


I have heard that you have to wait upto a day sometimes before a voucher becomes active.  It might be worthwhile for you to phone where you purchased it from to see if that is the case.