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Plan explanation

denisep1
Great Neighbour / Super Voisin

Can any explain why I am receiving texted messages giving me updates on % used up when I emptying for unlimited use? Please

7 REPLIES 7

denisep1
Great Neighbour / Super Voisin

Thank you so very much

@denisep1 you can login to your self serve account and it will show you the details of your plan and how much data you've consumed

denisep1
Great Neighbour / Super Voisin

Thank you. I dont do very much and dont know why I would've used up so much. 

Luddite
Oracle
Oracle

@denisep1 Do you have the $10 or $15 plan?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

gblackma
Mayor / Maire

@denisep1 there are no unlimited data planes here. The highest amount you can have is 8.5 gigs with autopay on the $50 plan. You receive 611 warnings when 75 and 95% of your data is used up. Welcome to the community.  Stay safe. 

denisep1
Great Neighbour / Super Voisin

Thank you, Dou you know how to check what coverage I have and how to 

will13am
Oracle
Oracle

@denisep1 , all Public Mobile plans with data are limited usage.  You do get notifications when reaching certain usage levels.  

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