Pin invalid

[Linds83]

We signed up yesterday and my husbands SIM card says invalid.  We tried mine in his phone and it works.  Not sure what to do

[Jackhyf63]

I think you need to send message to the Moderator,In your message please include: PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue.

[Linds83]

Will do!  Thanks!

[cin7]

@Linds83

You might consider sending a private message to the Moderator Team about this issue.

Good luck!

[krazykiwi]

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@Linds83 wrote:

We signed up yesterday and my husbands SIM card says invalid.  We tried mine in his phone and it works.  Not sure what to do

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Hi, good troubleshooting. What happens when you try his sim in your phone?

What exactly does the missing say, SIM invalid or is it asking for a pin like your heading suggest?