A setting needed for PM which is often not listed on the APN configuration sites.
APN Type = default,mms
(some people insist "APN Type = default,mms,agps,supl,fota,hipri" is necessary, but my devices have never needed it, sometimes their input methods don't even allow it)
If you have to manually type these entries then they should all be lowercase, no spaces, in the order specified. I'm not sure if this is strictly required but it's probably best to conform with uniform standards for maximum compatibility.
And don't forget to restart/reboot for the changes to take effect.
I'm having the same issue with my Sony Xperia XA. I just joined PM today.
Did you resolve the problem?
@Ergophile 1st data needs to be on to send and receive MMS.
2nd check the APN settings. Add these.
save and reboot.
If they don't work try these.
If you signed up with a referral code for a $10 bonus the credit will added to your account within 72 hours.
Welcome to Public Mobile 🙂
I don't have access to APN settings. It says "Currently unable to view the Access Point Name settings. Or, Access Point Name settings are not available for this user." I'm set as me, not a guest or anything.
Data is on.
I'm still having ongoing issues with picture messaging. I've been in and changed my settings. Half the time it sits there and is "queued for sending" until it eventually says "unable to send". The other half of the time it sends. In the last couple of days not a single picture has sent. Please help!
I'm set up per the requirements posted for my phone here: https://apn-canada.gishan.net/en/apn/public-mobile/sony-xperia-xa
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: None
MVNO value: 4D4F
Is your data turned on? Data working fine?
One thing to adjust on your APN settings:
APN type: default,mms,agps,supl,fota,hipri
@Ergophile : Maybe you could post screenshots of the actual APN settings in your phone. Then yes, there are sometimes some subtle variations from the norms which we can suggest to you once we see what you have.
@Karyathena my friend had the same issue with his LG phone and he went into a Telus store and they fixed the settings for him.