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Rogieez94
Great Neighbour / Super Voisin

I bought the wrong add on I'm in Canada and I bought the USA one for 10 days. How do i get my money back 

4 REPLIES 4

geopublic
Mayor / Maire

@Rogieez94 wrote:

I bought the wrong add on I'm in Canada and I bought the USA one for 10 days. How do i get my money back 


@Rogieez94  Explain what happen and ask the moderator if the can switch it to the correct one for you 

kelvarnsen
Model Citizen / Citoyen Modèle

I would be curious to know what kind of success rate users have contacting mods for this kind of thing. These posts come up fairly often with replies that you have to contact a mod for a refund. But does that actually work? Hopefully the original poster replies with what happened.


@Rogieez94 wrote:

I bought the wrong add on I'm in Canada and I bought the USA one for 10 days. How do i get my money back 


Offficial policy is no refunds for purchased services.  You'll have to hope that the moderators can make an exception for you but they really don't have to.

hairbag1
Mayor / Maire

You can see if a moderator can credit your account, but ask nice !! There are no refunds and PM doesn't have to refund because of your error.

Click this to message them

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