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Kennymac82
Great Neighbour / Super Voisin

Someone Else has my phone number 

4 REPLIES 4


@Kennymac82 wrote:

Yes it’s my old number. But when I call it someone else picks up. I’m receiving texts, from some. But when I to change my WhatsApp it wants to send me code through text. I don’t receive it nor do I receive my codes from other accounts. I’m assuming this other person is


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Kennymac82
Great Neighbour / Super Voisin

Yes it’s my old number. But when I call it someone else picks up. I’m receiving texts, from some. But when I to change my WhatsApp it wants to send me code through text. I don’t receive it nor do I receive my codes from other accounts. I’m assuming this other person is

benfatto
Deputy Mayor / Adjoint au Maire

@Kennymac82  Is it a number you want to keep? If not, just login to your account an Change Number. Change number is only allowed every 30 days. 

gpixel
Mayor / Maire

@Kennymac82 contact customer support mods here

 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html
type "security or identity fraud issue"
(use the chat bubble options, then click "click here to submit a ticket!)
*login using your community account


make sure to check your inbox(top right corner envelope icon) periodically, for a response

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