12-04-2020 07:15 PM - edited 01-05-2022 04:22 PM
12-04-2020 07:45 PM - edited 12-04-2020 07:45 PM
@Kennymac82 wrote:Yes it’s my old number. But when I call it someone else picks up. I’m receiving texts, from some. But when I to change my WhatsApp it wants to send me code through text. I don’t receive it nor do I receive my codes from other accounts. I’m assuming this other person is
Contact a moderator.
12-04-2020 07:42 PM
Yes it’s my old number. But when I call it someone else picks up. I’m receiving texts, from some. But when I to change my WhatsApp it wants to send me code through text. I don’t receive it nor do I receive my codes from other accounts. I’m assuming this other person is
12-04-2020 07:32 PM
@Kennymac82 Is it a number you want to keep? If not, just login to your account an Change Number. Change number is only allowed every 30 days.
12-04-2020 07:17 PM
@Kennymac82 contact customer support mods here
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
type "security or identity fraud issue"
(use the chat bubble options, then click "click here to submit a ticket!)
*login using your community account
make sure to check your inbox(top right corner envelope icon) periodically, for a response