Phone number porting error

[JeffK]

Im client for about a year but i think my phone number porting is not totaly OK

I was with magic jack before and i have ported sucessfully my number to  your service

but when i try software that validate phone number it said that my number is a VoIP number but it is not. 

Steam and microsoft office 365 is example of software that are not working.

Can you check that ? 

[srlawren]

@JeffK wow this is an interesting case.  So a full year later you are coming here and saying the port didn't work?  That's.... perplexing.  However, do note that Magic Jack absolutely is a VoIP provider.  Also, I'm not sure what porting has to do with Steam or Office 365.  What do you mean Office 365 isn't working?  It has nothing to do with your porting.  Unless... are you saying you can't receive a one-time verification/two-factor authentication token via SMS or something?  Please elaborate here.

[CS_Agent]

@JeffK, thank you for bringing this issue to our attention. Please check your emails, I just sent you a private message.

Cheers,

Aïssata_B