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NicoleStates
Good Citizen / Bon Citoyen

Phone doesn't take a SIM Card

Is it possible to use public mobile on an old flip phone from Telus that doesn't take a sim card?


Accepted Solutions
z10user4
Mayor / Maire

Re: Phone doesn't take a SIM Card

 @NicoleStates : Sounds like an old CDMA phone which is now defunct. Public Mobile will only connect with a SIM in a compatible phone.

View solution in original post


All Replies
Triguy
Mayor / Maire

Re: Phone doesn't take a SIM Card

Your phone would need to use a sim that has your phone number associated with it.

HALIMACS
Mayor / Maire

Re: Phone doesn't take a SIM Card

@NicoleStates 

 

I highly doubt that there is a way for public mobile to associate your account with a device that does not contain a SIM card slot.

 

If it was a question you need a definitive answer to, you could ask the public mobile moderators for an official reply.

 

To contact a moderator, there are 2 methods:

 

  1. Use the ticketing system for a faster response time. Click here and type moderator, then select contact us, then select you need a human now.  Follow the prompts to submit a ticket,  or, 
  2. Send a private message to the moderator by clicking here  You’ll need to be logged into your Community account for the link to work.

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

 

z10user4
Mayor / Maire

Re: Phone doesn't take a SIM Card

 @NicoleStates : Sounds like an old CDMA phone which is now defunct. Public Mobile will only connect with a SIM in a compatible phone.

View solution in original post

HALIMACS
Mayor / Maire

Re: Phone doesn't take a SIM Card

@NicoleStates 

 

Here's an article from TELUS regarding the shutdown up to CDMA a few years back. Indeed, the CDMA device I had was the most reliable phone I've ever used, structurally, battery-wise,  and with respect to voice quality.

 

But as the saying goes, all good things must come to an end.

 

https://www.telus.com/en/ns/support/article/cdma

BKNS27
Model Citizen / Citoyen Modèle

Re: Phone doesn't take a SIM Card

@NicoleStates 

It looks like you will need a new phone. You can get the new flip phone or a new smart phone with a SIM tray from London Drugs, Walmart or Mobile Shop (Loblaws) and they can activate the PM SIM for you.

Re: Phone doesn't take a SIM Card


@NicoleStates wrote:

Is it possible to use public mobile on an old flip phone from Telus that doesn't take a sim card?


Sorry, but you won't be able to use this phone anywhere in Canada.

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