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Great Neighbour / Super Voisin

Phone compatibility chart is outdated

Like the title says, you should update your phone compatibility chart as it seems outdated. It said my phone won't work with 3G when it clearly does as I've been using it for years.

Great Citizen / Super Citoyen

Re: Phone compatibility chart is outdated

I did not know of such chart. Where is this PM chart located? 

Re: Phone compatibility chart is outdated


@Mike3b wrote:

Like the title says, you should update your phone compatibility chart as it seems outdated. It said my phone won't work with 3G when it clearly does as I've been using it for years.


These types of lists will always be somewhat out-of-date and never complete.  The slightly suprising fact is how your phone has been around for a few years and it's still not on the list. Which model is it?

Great Neighbour / Super Voisin

Re: Phone compatibility chart is outdated

@saeliux 

 

https://www.publicmobile.ca/en/on/get-started

Scroll down to step 1 "Check your phone's compatibility".

Mayor / Maire

Re: Phone compatibility chart is outdated

Newer phones are ususally missing as they are constantly being released.  If it is an older model then it is surprising that it is omitted.  Try submitting a ticket to a moderator to have them update it for the list.  Click on the question mark on the bottom right.

Great Neighbour / Super Voisin

Re: Phone compatibility chart is outdated

Samsung 906K.

Mayor / Maire

Re: Phone compatibility chart is outdated


@Mike3b wrote:

Samsung 906K.


Specs here:  https://www.sammobile.com/samsung/galaxy-s5-lte-a-kt/specs/SM-G906K/

 

It should be fine for calls, texts, and HSPA+ data, as it supports B2 (1900Mhz) and B5 (850Mhz) UMTS frequencies.  It will have limited LTE support as it's missing the core LTE band 4 and several other helper bands like 2, 5, 12, etc.  


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Deputy Mayor / Adjoint au Maire

Re: Phone compatibility chart is outdated


@Mike3b wrote:

Like the title says, you should update your phone compatibility chart as it seems outdated. It said my phone won't work with 3G when it clearly does as I've been using it for years.

 


 There are hundreds of brands and thousands of model of Cell Phones in the market, there is no way to include all phones and model. These charts are simply a Basic Tool, it's not something you should rely on 

Great Neighbour / Super Voisin

Re: Phone compatibility chart is outdated

I made this thread not for me, but for other users who don't know any better and DO rely on these charts as to them these charts are the final say.