@Chuckt53 wrote:
Hello, I activated my sim and ported my phone number from bell I received a welcome text and everything seems to be working. I have got 2 text messages saying we are having difficulty with your switch to public mobile please fill out the sim and activation form. I can’t find this form anywhere and my phone is working fine should I be worried?
@Chuckt53 That means that there is a problem with your port when PM tried to submit the request to Bell because of missing or incorrect information. You need to contact the moderator team and provide them the correct info:
Bell account number
Name on the Bell account
Bell phone number
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.
Note: Moderator Hours are subject to change, but you can always find the current times here
Please note that account verification may be required when contacting the Moderator Team
