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Great Neighbour / Super Voisin

Payment Vouncher

I am from Brazil and i am doing a exchange program here in canada. I bougth a payment vouncher at walmart and don´t know how to use that, anyone can explain for me PLEASE

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Mayor / Maire

Re: Payment Vouncher

@Guilherme123

Call 611 as above or

 

In self service account, choose Payment tab, then One time payment tab, then choose Payment method --> payment voucher option.....  then select amount of voucher

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Model Citizen / Citoyen Modèle

Re: Payment Vouncher

Hi @Guilherme123,

 

You can dial 611 and just follow through.

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Mayor / Maire

Re: Payment Vouncher

@Guilherme123

Call 611 as above or

 

In self service account, choose Payment tab, then One time payment tab, then choose Payment method --> payment voucher option.....  then select amount of voucher

View solution in original post

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Oracle

Re: Payment Vouncher

@Guilherme123 at what point are you stuck?  do you have active service with public mobile or do you need to activate a new service?

 

If you do not have service you need a sim carrd first (walmart, londondrugs wow mobile kmovile all sell sim cards)

 

here is instructions for activating

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Activate/ta-p/251824

 

 

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Moderator

Re: Payment Vouncher

Happy to help! Robot Happy

 

To make a payment with a voucher you have the following options:

 

1. Calling the IVR from your phone at *611 and going thru the steps to make the payment. (active Public Mobile account);

 

2. Log-in in your Self Serve account - go to Payments - Make a payment - One-time payment (pic attached) (activation or active account);

 

***Please note that you need to use the voucher's 12 digits PIN.