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Payment Still no Service Urgent

Jeliony
Great Neighbour / Super Voisin

Hello,

I have made a payment and my phone is still not activated.

Please help!

Thanks

4 REPLIES 4

mimmo
Retired Oracle / Oracle Retraité

@Jeliony  this is the full info on the $1 trick. The other  part to it is the lost stolen trick

 

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

@Jeliony  Follow @popping instructions. You may have to reboot your phone.

gblackma
Mayor / Maire

@Jeliony if your credit card was charged. Then try adding  $1 to your self service/ my account and see If it kick starts your service. Restart your phone. If this doesn't work, contact a moderator and explain your situation . Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon.  Type moderator and follow the prompts to get to one . (CLICK on account specific question and human and submit a ticket) 


@Jeliony wrote:

Hello,

I have made a payment and my phone is still not activated.

Please help!

Thanks


 

popping
Retired Oracle / Oracle Retraité

@Jeliony wrote:

Hello,

I have made a payment and my phone is still not activated.

Please help!

Thanks


Is the added amount showing as available fund on your account?

If yes, click on the reactivate button to get your service restored.

 

 

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