Two ways to reach them.
2- via private message at link below
Keep an eye out on your community forum envelope (mailbox) for a reply from them.
Here’s when and how to contact the Moderator Team:
@Ronald44 To get your PUK# You will have to contact Public Mobile Customer Supporrt.
Click on the ? At the bottom right corner of the screen to talk to SIMon. Tell SIMon that you need your PUK code. He will help you to submit a ticket to the Moderator Team.
You will get a reply from the moderators in your community inbox. The inbox is on the top right of the community webpage. You will also be alerted via email.
The moderator team can give you your PUK code.
@Ronald44 contactt he moderators and ask them for it. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.