PROBLEMS PORT FROM ROGERS TO PUBLIC MOBILE.

[davidsavournin]

I'm trying to port my Rogers cellphone number to PM. I checked the Eligibility, which brought up the porting information boxes. I completed all the boxes, ticked the authorized box and hit submit. After 'thinking' for about htree minutes, nothing happened, so I clicked submit again, and still nothing happened. When I went to restart the process, I got this message about the same number - 

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

So here I am...HELP?!

[davidsavournin]

Thanks. I'll try that instead.

[NDesai · Accepted solution]

@davidsavournin  Looks like you will need to send a private message to the Moderator_Team and they will help you with the port.