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Deputy Mayor / Adjoint au Maire

Re: PM says I don't have text/calls included in my plan


@chukdefatey wrote:

@Jb456 wrote:

Try resetting your network settings.


How is a Network Resetting going to help in this case?  This is clearly an Account Related issue.


It was a just a suggestion as she apparently was part of the system issues last night where everyone was showing a payment due date of 1969.

 

Many of this people that were affected it's been corrected this morning and some of those people said they just restarted phone, reset network settings, or pulled out sim and rebooted after the payment due date was corrected.

 

The OP said her payment due date was corrected today...so was giving them a suggestion to try. That's all. Never harm in trying while waiting for an answer from moderators

Deputy Mayor / Adjoint au Maire

Re: PM says I don't have text/calls included in my plan


@Jb456 wrote:

@chukdefatey wrote:

@Jb456 wrote:

Try resetting your network settings.


How is a Network Resetting going to help in this case?  This is clearly an Account Related issue.


It was a just a suggestion as she apparently was part of the system issues last night where everyone was showing a payment due date of 1969.

 

Many of this people that were affected it's been corrected this morning and some of those people said they just restarted phone, reset network settings, or pulled out sim and rebooted after the payment due date was corrected.

 

The OP said her payment due date was corrected today...so was giving them a suggestion to try. That's all. Never harm in trying while waiting for an answer from moderators


I understand you were trying to Help but this is clearly an Account Related Glitch which the Network Resetting or any other suggestions won't help.