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LSMRTN
Good Citizen / Bon Citoyen

Outgoing emails

My first full day using Public Mobile. My incoming emails to my phone worked fine, but sending was slow.  It stayed in my 'outbox' for a few hours.  Is anyone else experiencing this or slow response in other data use?

popping
Oracle

Re: Outgoing emails


@LSMRTN wrote:

My first full day using Public Mobile. My incoming emails to my phone worked fine, but sending was slow.  It stayed in my 'outbox' for a few hours.  Is anyone else experiencing this or slow response in other data use?


Enable data and restart your phone to configure your APN automatically.

 

Is your data working?

Can you get on Internet using a browser?

Which plan do you have?

Check the usage line on your overview page after login.

If you don't see the usage line, you have used all your data for your cycle.

mimmo
Oracle

Re: Outgoing emails

Are there any attachments on the outgoing email?

 

Delete the outgoing mail and try again? Or try a test email?

88cranston
Model Citizen / Citoyen Modèle

Re: Outgoing emails


@LSMRTN wrote:

My first full day using Public Mobile. My incoming emails to my phone worked fine, but sending was slow.  It stayed in my 'outbox' for a few hours.  Is anyone else experiencing this or slow response in other data use?


If iPhone do you have both cellular AND email turned on?

ChuckYeah
Mayor / Maire

Re: Outgoing emails

I just sent a test email on LTE and 3G and both went likety split!

 

As has been indicated, How is your browser working?

popping
Oracle

Re: Outgoing emails

@LSMRTN 

If you have a LG phone, do a network reset after changing provider before your data working again.

LSMRTN
Good Citizen / Bon Citoyen

Re: Outgoing emails

Not iphone. Samsung. It works fine at home when using my wifi. Maybe a setting on my phone?

LSMRTN
Good Citizen / Bon Citoyen

Re: Outgoing emails

No attachments.  I did try sending again. I ignored it for a while, then it just left my outbox later in the day.  Thanks for your suggestion.

 

popping
Oracle

Re: Outgoing emails


@LSMRTN wrote:

Not iphone. Samsung. It works fine at home when using my wifi. Maybe a setting on my phone?


Check the APN setting on your Samung phone.

https://apn-canada.gishan.net/en/apn/public-mobile

88cranston
Model Citizen / Citoyen Modèle

Re: Outgoing emails


@LSMRTN wrote:

Not iphone. Samsung. It works fine at home when using my wifi. Maybe a setting on my phone?


I am not up on Android. May some one else can answer. On an iPhone when you turn on cellular you scroll down and turn on what “things” you want to use over cellular. There is a switch for most but not all “things”. Or google it...Samsung model xx not sending email on cellular. 

 

Things = apps I guess🤪

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