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Original Call Number Error

madden
Good Citizen / Bon Citoyen

Anyone who tries to leave me a voicemail gets a OCN error. Can PM manually set up Conditional Call Forwarding for me?

8 REPLIES 8

madden
Good Citizen / Bon Citoyen

That's right. Works perfectly on friend's PM account. So I know there is a back end solution. 

madden
Good Citizen / Bon Citoyen

Thank you!

madden
Good Citizen / Bon Citoyen

The thing is ocn was correctly setup for second line. I believe because the number was ported from TELUS. Point being there is a technical solution on the back end. The question is will PM process it?

@maddenUnfortunately I don't think Public Mobile supports OCN.

 

Here is the link that provides more information https://productioncommunity.publicmobile.ca/t5/Public-Lab/OCN-original-called-number-packet-support/...

@madden 

PMST.png

 

 

madden
Good Citizen / Bon Citoyen

Thank you. I already completed the codes and that is how ended up with the OCN error. The carrier needs to manually set up the conditional call forwarding to resolve the issue. 

geopublic
Mayor / Maire

@madden  Click here for  info on how to setup call forwarding.

cavemantoronto
Mayor / Maire

@madden wrote:

Anyone who tries to leave me a voicemail gets a OCN error. Can PM manually set up Conditional Call Forwarding for me?


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